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RETURN POLICY: This month we are offering a 30 day money back guarantee.  If there are any issues with the product, or you simply are not enjoying using it, contact us to issue a full refund.

FULL CUSTOMER SUPPORT: If you have any questions with your order details or kombucha brewing, contact us by email at [email protected]

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JOIN THE BYB FAMILY!

Here's our promise..  We'll send you:

✔ SPECIAL DISCOUNT: A special discount for our new BYB family members

✔ Our eGuide: 6 Things to Know Before You Start Brewing Kombucha

✔ The Essentials: A summary of our most popular blogs

We also promise to protect your information. 

SHIPPING POLICY

IT’S SIMPLE: FREE SHIPPING ON ALL ORDERS

United States: Once your order is placed, it will be processed within 2 business days. You will receive a shipment confirmation and can expect receipt within 5-7 business days.

Canada: Once you place your order, it will be processed within 2 business days.  You will receive a shipment confirmation and can expect receipt within 4-6 business days.

International: Coming soon! If you are interested in purchased, please email us and we can make special arrangements.

Questions? Connect with us through our contact page if you have any specific questions or need additional assistance.

Returns & Exchange Policy

If you would like to return or exchange any purchase, just email us at [email protected] within 30 days of receiving your order that you would like a return and simply send your return or exchange to:

Brew Your Bucha
1007 East Cordova St.                                                                                  Vancouver, BC V6A 3K8
Canada

Wholesale

Interested in applying for a wholesale account?  Please send us an email with the following information:

  1. Company Name
  2. Company Website
  3. Type of products desired and preferred amounts

Contact: [email protected]